Your Journey

Every patient at our centre takes a unique path, tailored to their individual wishes.

Dr Chris Moss, Plastic Surgeon, Patient Journey


We welcome you to Chris Moss Plastic Surgery and look forward to meeting you.

Dr Moss and our team are committed to providing you with excellent care throughout your journey. We are equally as passionate about cosmetic and plastic surgery as we are about you and your experience with us. We respect your needs and individual wishes. We are here to listen, educate and support you. We care about your story.

New Australian Regulations surrounding Cosmetic Surgery

New regulations in regards how cosmetic surgery is performed throughout Australia now require that before any consultation about cosmetic surgery, you need to provide a letter of referral from your general practitioner or another medical practitioner as preferred. All patients must now have two consultations within the practice before surgery can proceed.

You can only consent to surgery until after the second consultation and there must be a 7 day cooling off period after you giving your consent before a practice can receive any booking or professional fees towards surgery.

Dr Chris Moss, Plastic Surgeon, Patient Journey

Getting in Touch

The preferred first step is for you to contact the rooms and speak with one of our highly trained and experienced nurses. They will provide you with information about our practice and the process for arranging consultations with our team and Dr Moss.

Dr Chris Moss, Dr Chris Moss team

Your first Consultation

When you attend you initial consultation in our rooms you will see either our registered nurse or Dr Moss. We will ask you about your aims and motivations for surgery and we will provide you with information on Dr Moss’, our process for assisting you with your important decision making journey, details about the surgical techniques likely available to you with Dr Moss and his approach to surgery. You will receive information, on surgical and non-surgical treatment options that are available.

When you are ready to proceed, we can arrange your consultation with Dr Moss at our purpose built private rooms.

Dr Chris Moss, Plastic Surgery, Patient Journey

Consultation with Dr Moss

Your second consultation will be with Dr Moss and during this you will discuss your concerns, aims, preferences and any special requirements you have. He will perform a thorough assessment and explain his recommended treatment plan with options as appropriate. In consultation with you, he will then tailor an individualised plan for your surgery.

Dr Moss will discuss your options which include surgery with him, surgery or procedures offered by other health practitioners and the option of not having the surgery. There is the option of non-surgical treatments such as those offered at the adjacent Liberty Belle Skin Centre.

You will be provided with important information on what the surgery involves, the type of anaesthesia and pain management, where the surgery will be performed and the range of possible outcomes of surgery over time.

At your consultation, you will be given the opportunity to view before and after photos from those of our patients who have kindly consented to make these available to you.

You will be given information on the risks and possible complications associated with surgery,  the recovery process, activity limitations and after-care, and possible revisional surgery or treatment that may be needed in the longer term.

You will be given a detailed estimate of the total costs of your proposed surgery which will include fees for the performance of the surgery and aftercare during healing, anaesthetist fees, theatre and hospital fees, plus fees for any assistant practitioner, implants or other supplies as applicable. Possible costs for further or revisional treatment and payment terms will be explained.

When you are ready to proceed, we can arrange your consultation with Dr Moss at our purpose built private rooms.


Plastic Surgery Team

Preparation for your surgery

Once you have made your decision, our experienced and caring team will attend to the finer details of booking and planning your procedure. We will provide you with comprehensive information relating to your pre-operative requirements, as well as your recovery, aftercare appointments and post-operative instructions. Throughout your journey we are here to support you and answer your queries, so you can feel comfortable as you prepare for your surgery.

As your surgery date approaches, you will attend a pre-operative appointment. Any final steps are completed, and skin treatments may be performed to optimise the conditions for your procedure.

The Avenue Hospital Windsor Melbourne

Your Surgery

As safety levels and the uncompromising care of his patients are Dr Moss’ utmost priorities, he performs surgery at The Avenue Hospital, a fully accredited private hospital in Windsor. In addition, he is privileged to work with his own personally trained team of theatre staff. This long-standing professional team have a wealth of knowledge and experience in his techniques and they provide consistency and reliable care in the operating theatre. You may stay a night or two in hospital, or return home on the same day dependent on your procedure and preferences.

Dr Chris Moss, Plastic Surgeon


We understand that your recovery and a proper return to your normal routine after surgery are important to you. After your surgery you will return to the rooms for your routine regular review appointments to monitor your healing and optimise recovery. We are available 24/7 on our support phone line to answer any questions. In general patients feel comfortable to return to some activities out in public from around two weeks after surgery, however recovery times vary between individuals.

On-Site Accommodation for Out of Towners

Many people travel from interstate and overseas to seek the care and expertise offered by Dr Moss. As part of our practice we have a fully serviced and self-contained one bedroom apartment next door to our rooms available to patients so they can prepare for and recover from their surgery in comfort. Typically, patients stay for approximately 7 to 10 days.

Privacy and Confidentiality Throughout

We understand that privacy and discretion are important to our patients. Our practice is committed to uncompromised care and this extends to the measures we have taken to protect patient privacy. Our premises are specially designed to ensure discreet access – with concealed onsite parking and a rear entrance to the clinic, away from the road. We regularly liaise with clients to prepare for their arrival with privacy arrangements. If you wish to discuss your upcoming visit, please mention this to our team.

Frequently Asked Questions

Your consultations with Dr Moss are an essential for developing a tailored surgical plan that is right for you and then preparing you for surgery. Much effort and expertise from our team goes into these and they will incur a professional fee. Patients can usually obtain a Medicare rebate for some of this fee.

Yes – A letter of referral from your General Practitioner or another health practitioner is necessary before consulting with Dr Moss. Our nurses will explain the process and the information we require from your GP so please contact our rooms first.

If your surgery is for medical indications, as opposed to being purely cosmetic, then Medicare and some private health insurance providers may cover a portion of the costs. This will depend on your indications for surgery, the surgery involved, and your level of health insurance cover. You will need to discuss your level of cover directly with your insurer after your consultation with Dr Moss.

All surgery and invasive procedures have risks. Many precautions and meticulous care are taken throughout your surgery and after-care in an effort to help prevent or lower the chance of complications. Dr Chris Moss will thoroughly explain the risks associated with surgery in your particular circumstances and written information will be provided on these.

All aspects of surgery, including the precision suturing of all incisions,  is performed exclusively by Dr Moss.

Your length of stay at The Avenue Hospital depends on the type of procedure you’re having. Some operations only require you to be there for the day or you may stay one or two nights. We will advise you on what to expect during your consultation.

While it is not guaranteed, most patients are afforded a private room.

All surgery is performed under general anaesthesia with the supervision of a dedicated specialist anaesthetist who will also provide you with a customised post-operative pain relief medicine regime, to ensure your recovery is comfortable and as pain free as possible. Dr Moss uses a regular team of anaesthetists who are specialists in anaesthesia, pain control and managing medical emergencies in the very unlikely event they may occur. Your wellbeing and comfort are our highest priority.

In line with Dr Moss’ philosophy of providing holistic care for his patients, he will also provide advice on non-surgical options to further optimise and maintain your results. These can be provided at the adjacent Liberty Belle Skin Centre which offers a comprehensive range of treatments and products that can assist with the surgical healing process and beyond. Contact the clinic on 03 9826 9988 to learn more.

Every detail considered. Every person unique.